Crave Hosting Privacy Policy

Crave Hosting ("Crave Hosting", "we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website address] ("Site"), use our online services ("Services"), or interact with us.

1. Information We Collect

We collect information you provide directly to us, information automatically collected when you use our Site and Services, and information we receive from third parties.

1.1 Information You Provide:

Account and Billing Information: When you create an account or make a purchase, we collect your name, email address, company information, billing address, payment information, and other details necessary to provide our Services and process transactions. Note: We do not store your full payment information, which is securely processed by third-party payment processors.

Communications: If you contact us through any means, such as email, live chat, or contact forms, we collect the information you provide, including your name, email address, and the content of your message.

Website Interactions: We collect information about your interactions with our Site, such as pages visited, links clicked, and time spent on each page.

Surveys and Feedback: We may collect information through surveys, feedback forms, or other data collection methods for research, service improvement, or other legitimate purposes.

1.2 Information Collected Automatically:

Usage Data: We collect information about your use of our Services, including your IP address, browser type, operating system, referring/exit pages, device information, and usage patterns.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect and store information about your browsing activities, preferences, and other technical data.

• Essential Cookies: These cookies are necessary for the Site to function properly.
• Functional Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences.
• Analytics Cookies: These cookies allow us to analyze website traffic and usage patterns to improve our Site and Services.
• Marketing Cookies: These cookies track your online activity to deliver personalized advertisements.

1.3 Information From Third Parties:

We may receive information about you from third-party sources, such as social media platforms, marketing partners, or publicly available databases. This information may include your name, contact information, and professional profile.

Crave Hosting's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. For more details, please refer to the Google API Services User Data Policy.

Data Collection and Usage
Our website uses Google Analytics to track pageviews. This data allows our hosting plans to adapt seamlessly to your site’s traffic, guaranteeing top performance and consistent quality.

We collect a single metric: pageviews

Pageviews are required for our website and service to operate. No additional data is queried, stored, or used within our website or service. And we do not share any user data with third-party tools, including AI models.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Maintaining our Services: To create and manage your account, process transactions, provide customer support, and deliver the Services you request.
• Improving and Personalizing your Experience: To personalize your experience on our Site, tailor content and offers to your interests, and improve the functionality and usability of our Services.
• Marketing and Communications: To send you promotional materials, newsletters, special offers, and other marketing communications. You can opt out of these communications at any time using the unsubscribe link provided in the communication.
• Security and Fraud Prevention: To protect our Site and Services from unauthorized access, use, or disclosure; to prevent fraud, spam, and other malicious activities; and to comply with legal obligations.
• Analytics and Research: To analyze website traffic, usage patterns, and user demographics to improve our Services, develop new features, and conduct market research.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, providing our Services, and conducting our business. These service providers are obligated to protect your information and only use it as instructed by Crave Hosting.
• Business Transfers: If Crave Hosting is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request; to enforce our Terms of Service or other agreements; or to protect the rights, property, or safety of Crave Hosting, our users, or others.

4. Your Privacy Choices

You have certain choices regarding the information we collect and how we use it:

• Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings or by using the cookie consent tool on our Site. You can choose to accept or decline certain types of cookies.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
• Account Information: You can access, update, or delete certain information associated with your account by logging into your account settings.
• Data Subject Requests: Depending on your location, you may have additional rights regarding your personal data, such as the right to access, rectification, erasure, restriction of processing, data portability, and objection to processing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption of data in transit, secure storage of data, access controls, and regular security assessments.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required or permitted by applicable law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country of residence.

Crave Hosting complies with applicable legal frameworks for international data transfers, such as the EU's General Data Protection Regulation (GDPR) and Standard Contractual Clauses, to ensure that your personal data is protected with an adequate level of security.

8. Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to delete such information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal obligations, or for other operational, legal, or regulatory reasons. We will post any changes to our Privacy Policy on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Crave Hosting
Address: 1504, 950 McPherson SQ NE
Email: [email protected]
We are committed to working with you to resolve any concerns you may have about your privacy.